At the Arran Ferry Committee meeting this week, it was confirmed that terms and conditions relating to cancelled sailings are now on the CalMac website – information is also handed out to those affected at the harbour at the time of cancellation, Iain Slorach head of forecasting and planning at CalMac said.
The AFC were advised that the ‘technical issue’ which saw the first two sailings of the MV Caledonian Isles cancelled on Monday March 13, was due to a faulty propellor, which had since been sorted.
Members were also informed the meeting that ‘print-at-home ticketing’ will commence around the end of July. This means that passengers will be able to book and print their own tickets at home, or in the terminal building.