TIP!
Here is the message screen. On the right-hand side is the person who sent you the message. Click on their name.
It’s always worth looking at a match’s profile. It may show information such as trees, interests, geographic areas or other tests they may have access to which also match to you.
You receive a message from one of your DNA matches asking for help and willing to share information, hooray! However, they haven’t told you how they match or which test they match to. You could ask them but sometimes people are unsure or confused and they may not reply. Here’s how to find out yourself.