AS FRIENDS and family will know from listening to me moan, customer service is one of my bugbears, writes Oban town ambassador Kay McDonald.
I’m not a grumpy person by nature but it’s one of the few things that can make steam come out of my ears.
In saying that, it doesn’t happen often and I can honestly say that customer service in Oban is good, and visitors often comment on what a friendly place this is.