GROUP Medical Practice’s Stornoway surgery in the town’s Springfield Road has recently introduced an automated telephone service to help patients book their appointments outwith opening hours.
Practice manager Jennifer Ellis said the new service, available on 01851 703145, meant patients would not have to wait until the practice opens at 8.30am or wait in a queue to speak to a receptionist to book their appointment.
‘The automated service will also help us to release extra appointments in the evening and early in the morning, making it even easier for patients to obtain an appointment more suited to them,’ she said.