WORK
1 THE PROJECT
Fighting with your colleagues is no fun. Yet the worst part about workplace conflict isn’t when conflict happens, but when it doesn’t; when you’re so desperate to avoid confrontation, you fail to stand up for yourself. Learn the art of constructive conflict instead.
2 THE AIM
What is it about disagreements that causes a racing pulse? Usually, it isn’t simply the topic at hand: contradicting your boss, asking for a pay rise, or pointing out a colleague’s mistakes. Rather, as negotiation expert William Ury points out, it’s the fact that egos are involved. You’re worried about being judged harshly, your boss is worried about losing face... The crucial thing is to separate the issue from the egos.