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“ I need to toughen up”

Our award-winning coach, Kim Morgan, helps a self-confessed thin-skinned woman become more resilient at work, and in life

1 “I cry at the drop of a hat and am responsive to an ‘atmosphere’”


I could see Sylvia* was tearful when she arrived for her coaching session, so I invited her to take her time in telling me what had brought her to coaching. She said she was feeling hurt and misunderstood by her boss and peers. She considered herself to be a particularly sensitive person. ‘I feel things deeply and if something bad happens, I worry about it for ages. I cry at the drop of a hat and am responsive to an “atmosphere”. There is a lot of banter among my colleagues, but I don’t find it funny. I get distressed easily and worry about other people’s feelings, too,’ she said. I asked what had triggered her booking our consultation. ‘I had an appraisal and my boss said I needed to be more resilient as my sensitivity is holding me back,’ she said.

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