A new national power cut phone number – 105 – has been launched to help people to contact their electricity company in the event of power outages.
The launch comes as figures reveal that 72 per cent of people don’t know who to contact if they have a power cut, with a further 43 per cent indicating that they would incorrectly call the electricity supplier they pay their bill to when, in fact, they should contact their local electricity network operator.
Electricity network operators are the companies that manage and maintain the power lines and substations that bring electricity into homes and businesses. Arran’s power network is operated by Scottish and Southern Energy which has joined forces with other regional networks to provide the single national number for power cut queries.