ARGYLL Community Housing Association (ACHA) has published its third annual landlord report for tenants.
ACHA’s latest new-build has opened in Oban. The Reverend Dugald Cameron performed the opening, helped by children from the town’s Park Primary School. The new homes are the latest phase in ACHA’s 107 home project in Glenshellach, with a total value of £15.6million, which has seen 57 new properties completed to date with the remaining being built over the next two years.
The landlord report highlights tenants’ and other service users’ views on ACHA’s services and how well the organisation delivers against a range of indicators in the Scottish social housing charter. According to the report, 84 per cent of ACHA tenants are satisfied or very satisfied with the overall service provided by the association, which is a 20 per cent improvement on the previous year. Particularly strong areas of performance are reflected in the repairs and maintenance service, with a 97.8 per cent satisfaction figure.