VisitArran recently held a very successful Professional Visitor Services (PVS) course attended by several local businesses.
The participants on the recent Professional Visitor Services course.
The course is part of the Arran Ambassador programme and is suitable for staff dealing with customers on a daily basis. The course covers how to deliver excellent service, customer care and the ‘wow’ factor. PVS will support staff to handle difficult situations, maximise sales and consider the importance of team-working. Participants receive a magnetic badge and certificate.