Sir,
Now that the new terminal is open, we have a chance to experience the pluses and minuses and, without question, even at this early stage, it is clear that the latter outweigh the former. I have an interest to declare.
A colleague and I, both experienced architects, together with a highly skilled friend and many others, opposed the terminal for years on several grounds, fighting for what we saw as sensible modifi- cations and a better deal for foot passengers. Our suggestions were ignored. As anticipated, we have ended up with a building and access system which are far too large and severely penalise pedestrians.