Sir,
I would like to support Martin Laing (At Random, The Oban Times, February 8) and the news story in the same issue regarding this problem. I tried to order online from Currys PC World in the week between Christmas and New Year, more than £600 worth of goods to take advantage of their usual post-Christmas sale.
The website did not recognise my PA34 postcode and gave me a number to call to sort the situation. I called the number and was advised that they had an IT problem with PA postcodes which had existed for several weeks before Christmas, and it should be resolved in the next few days. Over the following four weeks I continued to try to place my order without success, and made several additional phone calls to be told the same story.