Shopping Cart -

Your cart is currently empty.
This website use cookies and similar technologies to improve the site and to provide customised content and advertising. By using this site, you agree to this use. To learn more, including how to change your cookie settings, please view our Cookie Policy
Pocketmags Digital Magazines
EU
Pocketmags Digital Magazines
   You are currently viewing the European Union version of the site.
Would you like to switch to your local site?
Read anywhere Read anywhere
Ways to pay Pocketmags Payment Types
Trusted site
At Pocketmags you get
Secure Billing
Great Offers
Web & App Reader
Gifting Options
Loyalty Points

Procuring technology and innovation: why it is time for a rethink

Andrew Watkins, President and COO of Marketplace.city, explains how city governments can make the procurement of technology both cheaper and more efficient

State and local government in the US have a difficult task. They are involved in a lot of sectors–transport, public safety, healthcare, construction and tourism to name but a few–but unlike private companies, they do not get to pick and choose which demographics or target market they serve. Governments must serve everyone and do so equitably.

But governments are not businesses; they don’t have profit goals though they do have to balance the books even if residents don’t expect financial returns. We do, however, expect high-quality, efficient services even when we sacrifice some of that for equity.

Innovation and technology can be a double-edged sword in this respect for governments. Mobile applications can save time when residents are waiting in line at city hall and sensors that tell you where potholes exist are more effective than municipal contractors driving around to locate them. On the flip side, technology raises the expectations of residents. The faster the innovation comes, the faster the gap between expectation and reality can grow. Which is why we need to make procurement of technology fit for purpose.

READ MORE
Purchase options below
Find the complete article and many more in this issue of Cities Today - January 2020
If you own the issue, Login to read the full article now.
Single Issue - January 2020
FREE
READ NOW
Getting free sample issues is easy, but we need to add it to an account to read, so please follow the instructions to read your free issue today.
Email Address

View Issues

About Cities Today

Turning a corner How Lisbon is reshaping its mobility landscape