Help & FAQs
Need assistance? We strive to offer you the best service possible. These pages are here to help you get the most from our site and also to help you resolve any queries you may have with our tablet applications.
I have bought a print subscription from Pocketmags.com, when will it arrive?
Delivery is handled by each magazine's publisher or subscription house and initially there will be a short lead-time in receiving your first issue. Thereafter, the great thing is that you will often receive the issue before it goes on sale in the shops.
Your subscription is most likely to start with the next available issue. The delivery date is determined by the date that you placed your order and the print date of the next available issue.
If you are concerned about a delivery, please contact the publisher of your subscription directly. Alternatively, you can contact us and we will provide you with the details for the publisher.
• For weekly publications please allow up to two to four weeks for your first delivery.
• For monthly publications please allow up to four to six weeks for your first delivery, although some publishers may have longer lead times.
• For bi-monthly publications please allow up to six to eight weeks for your first delivery.
• For international delivery and Magazine from Abroad please allow up to ten to twelve weeks for your first delivery.
Contact
If you have any further queries please do not hesitate to contact us at help@pocketmags.com we will endeavour to respond to your enquiries as soon as possible.