Help & FAQs
Need assistance? We strive to offer you the best service possible. These pages are here to help you get the most from our site and also to help you resolve any queries you may have with our tablet applications.
I am a subscriber but I'm being asked to buy the latest issue, why?
If you are using one of our apps please press Settings then Restore Purchases and follow the prompts to retrieve your purchases. If multiple restore oprtions apply to you, e.g. you made purchases on Pocketmags online or another platform and on your device's App Store please follow each applicable 'restore' route.
If the above does not work, other reasons could be that the latest issue may be a Special issue (Specials are not included in a subscription) or your subscription may simply have expired. If you're still having trouble please contact us at help@pocketmags.com.
Contact
If you have any further queries please do not hesitate to contact us at help@pocketmags.com we will endeavour to respond to your enquiries as soon as possible.