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Digital Subscriptions >  Help & FAQs

Help & FAQs

Need assistance? We strive to offer you the best service possible. These pages are here to help you get the most from our site and also to help you resolve any queries you may have with our tablet applications.

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My payment has failed, what do I do?

If you have a problem with making a payment please contact us at help@pocketmags.com detailing the payment method you have tried to use and your Pocketmags username.

It is helpful to include which device and browser you have used, along with a screenshot of the error that you have received if possible. This will assist us in looking into the problem further.

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If you have any further queries please do not hesitate to contact us at help@pocketmags.com we will endeavour to respond to your enquiries as soon as possible.
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