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Digital Subscriptions > Look > 1st August 2016 > A Love Letter To M&S

A Love Letter To M&S

Marks & Spencer is so much more than a shop – it’s a British institution. And it’s better than ever for AW16. Hannah Banks-Walker explains why…

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My mother refers to M&S as her ‘happy place’. In fact, when I told her I’d be writing this article, she sent me a long message in which she waxed lyrical on everything from M&S’s excellent use of floor space (honestly) to the courteous staff and, of course, the gastronomic miracle that is the coffee shop.

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