KATE RUSSELL
TRAVEL GEEKS
HOTEL CHAT
Like a hotel with a personal touch? Move over simpering concierge, these days the little extras are often generated by effcient little chatbots
Chatbots are becoming increasingly commonplace — before long, we’ll spend more time talking to them than we do to our spouses. You might think I’m joking but that’s an actual prediction by analytics firm Gartner. The hospitality industry has embraced artificial intelligence, with numerous hotels now deploying chatbots that act as a digital concierge; always online and ready to serve, no matter how demanding a guest might be.
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April 2018
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About National Geographic Traveller (UK)
From ancient villages to stories from the locals, we uncover some of the Aegean Sea’s most gleaming pearls as we island-hop across the paradise idylls of Greece’s Cyclades. Elsewhere, we discover authentic Maori culture in New Zealand; wind our way along the Volga in Russia; and spend a long weekend in Tunis. Our urban highlights this issue include Istanbul, Lisbon, Mumbai and Bordeaux while our photo story introduces the freedivers of Jeju Island in South Korea.