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Digital Subscriptions > The Oban Times & Lochaber Times > 23rd March 2017 > Tourism group earns WorldHost status

Tourism group earns WorldHost status

ARGYLL and the Isles Tourism Co-operative (AITC) has been awarded WorldHost accreditation.

The hallmark of excellent customer service, WorldHost has been used to train more than one million people worldwide and was the programme used for the tens of thousands of volunteers and staff at the London 2012 Olympics and Paralympics.

WorldHost was launched in Scotland in 2014 and since then has trained more than 10,000 staff across the country. To achieve World-Host accreditation, AITC had to demonstrate that a minimum of 50 per cent of its customer-facing staff attend and pass WorldHost workshops.

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