Sir,
I am writing to you with regards to a complaint owing to a missed trip on MV Balmoral Saturday July 8. We were booked on the Coll, Treshnish and Staffa trip from Oban.
On arrival at North Pier, one of two designated pick-up points as clearly stated on White Funnel official website, we noticed that the Balmoral was at the Northern Lighthouse Board pier.