Testing Times
Regular patch testing can be a pain for salon owners and clients alike but it’s more important than ever, argues Hellen Ward
Allergy alert testing is a very necessary bane of every salon owner and therapist’s life, and it’s becoming increasingly important. Severe reactions appear to be more commonplace and there is a huge onus on the operator to get their protocols and procedures spot on, now more than ever.
Some salon owners see this as a real burden, and understandably so, but it’s a necessary headache. There are many mixed messages in the sector about what exactly the policy and protocol should be, but the onus is on the salon owner to comply. Hardly fair when the rules are so vague.
Every decent operator just wants to be compliant so that they can rest assured that they will be covered in the unlikely event there is an insurance claim. But some of the insurers themselves seem a little ambiguous about exactly what ensures that the reputable therapist is fully covered and liability-free.