BY PETER BOGHOSSIAN AND JAMES LINDSAY
THIS EXCERPT IS FROM OUR BOOK ABOUT HOW TO communicate effectively with people who hold radically different beliefs. We live in a divided, polarized era, and we’re not talking with each other. The repercussions of this are vast and deep, including the fear of speaking openly and honestly, an inability to solve shared problems, and lost friendships. In this article, taken from Chapter 5 of How to Have Impossible Conversations: A Very Practical Guide we provide some tools to help people navigate contentious conversations.
Keep Rapoport’s Rules