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UNDERSTANDING WARRANTIES

I’M THINKING OF BUYING A BRAND NEW CARAVAN, AND THE DEALER SAYS IT WILL COME WITH A WARRANTY. THAT’S JUST LIKE A GUARANTEE, RIGHT?

Not exactly. The Consumers’ Association distinguishes between the two. It says guarantees are mainly focused on whether a product lives up to your expectations, and are free. Warranties, on the other hand, are more like an insurance policy, and you sometimes have to pay for them.

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Practical Caravan
December 2020
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