So, here we are in January. Amidst a winter of discontent, a looming recession, rising inflation, a cost-of-living crisis (which we don’t yet know how greatly will impact our customers and what long-term consequences might result) and an industry that is becoming increasingly fragmented into different operational business models, with disguised employment the biggest issue, you may well ask, “Have we got anything to smile about?” I think the answer is still “yes”.