MADAM – Having received issue No 2381 of your informative magazine, I discovered an advert for a forthcoming sale in March with two items I much desired.
Tingling with anticipation, I rang the auction house the next day to book a phone bid and obtain further information, only to be rebuffed by the receptionist who informed me they were working on a tight schedule and it was not possible for me to speak to anyone about these items.
I insisted that someone phone me back asap as I was eager to buy them. Having heard nothing from them, I phoned again six days later and expressed my keenness to purchase these items and so, after helpful discussion regarding provenance etc, I asked if I could please book a phone bid and gave my name and address.