By Paul Kavanagh
SUPPOSE you saw an advert for two Beyoncé concert seats for £50, and you or your offspring being massive fans of Beyoncé decide to pay the price and send off for the seats. You get an email from the seller vowing to fulfil your order straight away. Then you sit back and wait for the postie to deliver your tickets while you listen to the Lemonade album on repeat on your phone. A few days later the postie turns up with a package, and in that package is a pair of doll house chairs with “Beyoncé concert” painted on them in tiny wee letters.
What would be the reaction of any sane and normal human being to that? You’d feel aggrieved. You’d certainly want your money back. You’d take to social media to warn everyone about the con-merchant and telling people they could get burned if they were taken in. What you wouldn’t do is sit back and say, “Oh that’s the vow delivered. I got what I asked for.” And if you contacted the seller and they told you that you needed to respect the outcome, you’d be pretty irate.