Help & FAQs
Need assistance? We strive to offer you the best service possible. These pages are here to help you get the most from our site and also to help you resolve any queries you may have with our tablet applications.
I want a free trial, but am being asked to provide my payment card details. Why?
As with many free trial offers, you are asked to enter your credit or debit card details as part of the sign up process, payment will be taken from this card at the end of the trial for the agreed post-trial price. You have the option to cancel the subscription before the end of the trial period and if you do, no payment will be taken.
So after downloading a magazine subscription trial, if you don't want to continue with the subscription after the end of the trial period, please ensure you cancel it at least 24 hours before the free trial period ends (normally 30 days or less), otherwise you will be charged the full subscription rate.
Contact
If you have any further queries please do not hesitate to contact us at help@pocketmags.com we will endeavour to respond to your enquiries as soon as possible.