DISRUPTIVE
HEAD IN A CLAM-SHELL: The next four years will see a storm of tech challenges and opportunities...and a president who’s clueless about any technology more complicated than a flip phone.
ERIC THAYER/REUTERS
RACHEL LAW, the 20-something co-founder of a New York startup called Kip, is sitting next to me at a café, tapping her phone screen to show how the company’s service based on artificial intelligence allows users to shop while on Slack by communicating not in typed or spoken words but in cartoonish emoji. (Image of cheese plus image of windmill equals...an order for a cheese Danish.)