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n today’s digital world network downtime is bad news for businesses, and a prolonged outage could be catastrophic. The immediate effect is loss of productivity and revenue, but it can have far-reaching consequences if dissatisfied customers take their business elsewhere.
An essential IT support role is monitoring network, system and application health and providing a rapid response to ensure problems or faults don’t impact on productivity. Network-monitoring software is the ideal solution as it can tell you precisely what’s on your network, how it’s performing and alert you to issues the moment they happen.