It’s a bugbear for many frequent flyers. Stepping off a long-haul widebody having enjoyed all the bells and whistles, only to connect onto a second service with an inferior narrowbody product. Not an issue for sub-hour feeder flights, but far from ideal when it’s a meatier three, four or even five-hour onward mission.
The new generation of single-aisle jets have many airlines rethinking what they could, and arguably what they should be doing to help deliver a more seamless product. TAP Air Portugal, JetBlue and Aer Lingus are among those that have launched impressive lie-flat beds on their newest Airbus narrowbodies, and Korean Air is the latest to join the club.