CalMac’s winning team are presented with their award by broadcaster Jeremy Vine.
There may have been trying times for Caledonian MacBrayne and its passengers on the Arran ferries in recent months, but that has not stopped the company been named Ferry Operator of the Year 2018 at the National Transport Awards.
The award is open to ferry operators running services from ports in the UK and Ireland. Entries needed to demonstrate how they have improved services and facilities over the year. This included results that have been achieved across performance and reliability, passenger growth and customer satisfaction.