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Help & FAQs

Need assistance? We strive to offer you the best service possible. These pages are here to help you get the most from our site and also to help you resolve any queries you may have with our tablet applications.

How can we help you today?

Start New Support Ticket

I have digital access direct from the publisher, how do I activate this?

To activate your digital subscription please follow the below instructions:

  • Click here
  • From the drop-down menu please select the relevant title and click the orange button 'Go to Activation Page'
  • Enter your activation details provided by the publisher
  • Click 'Activate'

If your selected title is not showing in the drop-down menu or if you are still experiencing problems, please contact us at and we will do our best to help you.

To enable us to assist you, we will require the activation credentials that the publisher has provided you with.


If you have any further queries please do not hesitate to contact us at we will endeavour to respond to your enquiries as soon as possible.