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Pocketmags Digital Magazines
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Pocketmags Digital Magazines
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Digital Subscriptions >  Help & FAQs

Help & FAQs

Need assistance? We strive to offer you the best service possible. These pages are here to help you get the most from our site and also to help you resolve any queries you may have with our tablet applications.

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How do subscriptions work with Pocketmags?/Why should I subscribe?

Subscriptions save you money versus the single issue price and most are recurring and time-based e.g. 3 months, 12 months. You gain access to the current issue as soon as you place your order, plus all other regular issues released during your subscription term. New issues will appear in your My Library area (on Pocketmags website or app) when they are released.

Your subscription will renew automatically, so if you want to continue subscribing you don't need to do anything and your next subscription will auto-renew. If you'd prefer to cancel the auto-renewal, you must do this at least 24 hours before your next payment is due to be taken.  

To cancel an auto-renewal:

If you ordered online through the Pocketmags website:
  • Click on this link: https://pocketmags.com/membersarea/mysubscriptions and then click the 'cancel renewal' option.
If you made your original purchase through the Pocketmags app or an individual magazine app:
  • You'll need to cancel the subscription via your account with the relevant link below. Credit-based subscriptions e.g. when you purchase a gift subscription of 12 issues (rather that 12 months) do not automatically renew.

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Contact

If you have any further queries please do not hesitate to contact us at help@pocketmags.com we will endeavour to respond to your enquiries as soon as possible.
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