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Help & FAQs

Need assistance? We strive to offer you the best service possible. These pages are here to help you get the most from our site and also to help you resolve any queries you may have with our tablet applications.

How can we help you today?

Start New Support Ticket

How long does it take to access an issue/subscription after I've placed my order?

Your issues will be available in your Pocketmags account immediately. You can find them under ‘My Library’ on the Pocketmags website and in the Pocketmags app once you are logged in. 

To start reading just follow these simple steps:
  • Ensure you are logged into your account. Your magazines will appear in the My Library section of Click on a cover to start reading.
  • If you have a compatible mobile or tablet device you can download one of our leading apps so that you can enjoy your editions offline and on the go.                                 
Click here for Apple 

Click here for Google

Click here for Windows 10

Click here for Amazon Kindle Fire

Instructions on mobile and tablet reading, along with links to our apps, can be found at 


If you have any further queries please do not hesitate to contact us at we will endeavour to respond to your enquiries as soon as possible.