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Understanding product warranties & guarantees

When you buy any building product for your house, the manufacturer will attach a warranty or guarantee as an agreement that they will repair or replace the item if it’s faulty or damaged. But while this may sound like a foolproof method of making sure the company is held responsible if the object fails to perform as it should, some circumstances may be excluded from the protection. The fine details will disclose the various scenarios that won’t be covered under the warranty – some of which may surprise you. And to complicate matters even further, the ins and outs differ from company to company, even for the same kinds of products.

To develop a better understanding of the type of coverage that suppliers are offering, and the pitfalls, I’ve been reading through the small print of some building product warranties and guarantees. Here are my findings.

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Build It
July 2017
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