Problems & Solutions
Trouble at work.
LISTENING
1 Pre-listening
Read over the list of things that can go wrong at work (see below). Tick the ones you’ve done. Then, talk about this with a partner.
● Spilling coffee onto a computer.
● Dropping a piece of expensive equipment.
● Breaking something.
● Parking in the wrong parking space.
● Forgetting to pass on a message.
● Sending the wrong product to a client.
● Downloading a virus onto a company computer.
● Sending an e-mail to the wrong person.
● Forgetting to attach a document.
2 Listening I
You’re going to listen to someone who’s talking about their first day at work. Listen once. How would you describe his day?
3 Listening II
Listen again. Then, answer the questions.
1. How many fridges was he supposed to send to Iceland?
2. Where did he end up sending them?