Protect your tech
‘Upgrade your landline’ BT scammers
WATCH OUT FOR...
Scams and threats to avoid, plus new security tools
What’s the threat?
Scammers posing as BT staff are phoning customers to ask them to confirm their personal and payment information so they can upgrade their landline to digital. Some of them know your name and address, and use this to persuade you they’re genuine. If you refuse, they threaten to disconnect your landline, which they claim will also cut your internet connection.