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Disregard and indifference shown by Openreach

Sir,

From December 27 to the late evening on the January 4, the people of Islay and Jura were once again shown complete disregard and indifference by the various internet providers and BT Openreach.

Non-existent or practically non-existent internet service along with members of customer service teams that constantly denied that we even had any line issues have played a huge part in heavily damaging what was left of our internet providers’ reputations.

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