Letters
Letters
Tell us what’s on your mind
There’s no protection from rogue AI
Having read your ‘What’s all the fuss about?’ on AI kill switches (Issue 742, page 49, pictured below), I feel like we’re trapped between megalomaniac politicians and greedy businesses. Both want complete control over how far AI should go. I’m not sure which I trust least. What troubles me about AI is that its negative effects can harm anyone regardless of whether you actually use it. This is unlike other technology. If you don’t use email, for example, then you’ll never be tricked by a phishing email. If you never download anything, then you won’t download a virus to your PC. But an AI going rogue will cause chaos indiscriminately. There will be no protection.
I don’t trust any AI company. From the start they’ve overhyped what it can do in order to raise billions of dollars. It will come to a messy end soon in a gigantic stock-market crash in the US, leaving Chinese AI firms as the global leaders. Worried? You should be.
John Lloyd
Switching provider is easier than complaining
Ofcom’s claim that broadband complaints have fallen to a record low doesn’t necessarily mean companies are getting better at helping customers (Issue 742, page 9). Instead, it could reflect how easy it now is to switch providers when you’re fed up and can’t be bothered to trudge through the complaints process. Twice I’ve done that, when complaining seemed a complete waste of time.