FAQ Networking troubleshooter
A look at some of the most common network problems, some quick fixes, and a debunk of some Wi-Fi theories
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My new router won’t connect to the internet
Q I recently bought a new router to replace the ancient, slow router that was supplied by my ISP about four years ago. When I set up the new router my Macs and iOS devices can see the new Wi-Fi network that it has created, but the router itself can’t connect to the internet.
A
A router on its own can’t actually connect to the internet, so the original router provided by your ISP is actually a combined modem router. It’s the modem – or modulator/demodulator – that handles the actual internet connection, while the router is responsible for creating the Wi-Fi network and transmitting data to/from the internet to all your connected devices.