Q&A What to do if things go wrong
Don’t worry. We’re here to solve some of the most common Mac migration problems
Quick-fire questions
Where have all my files gone?
>If you used Migration Assistant or a clone they should be in the same place as before. If you’ve created more than one user account, make sure you’re logged in as the correct user: it sounds obvious, we know, but we’ve made that mistake before. Remember cloning and Migration Assistant can only copy what’s on your Mac: anything stored in the cloud and not on your old Mac won’t be on your new one either. With some third-party cloud services there is a maximum number of devices per account. You may have to de-authorise your old Mac before you can sign in on your new one.
What if an app is blocked on my new Mac?
>Apple stopped supporting 32-bit apps in macOS Catalina. Most big-name apps have been updated or replaced now, but for some smaller developers the effort and expense of updating their apps just wasn’t worth it. If the app you need won’t run, check the developer’s website to see if there’s an update. No luck? alternativeto.net enables you to find alternatives to thousands of apps.