FAQ Networking troubleshooter
We take a look at some of the most common network problems, some quick fixes, and debunk some Wi–Fi theories
My new router won’t connect to the internet
Q I recently bought a new router to replace the ancient, slow router that was supplied by my ISP about four years ago. When I set up the new router my Macs and iOS devices can see the new Wi–Fi network that it has created, but the router itself can’t connect to the internet.
A A router on its own can’t actually connect to the internet, so the original router provided by your ISP is actually a combined modem router. It’s the modem, or modulator/ demodulator, that handles the actual internet connection while the router is responsible for creating the Wi–Fi network and transmitting data to/from the internet to your connected devices.