Miss Selfridge
It was a difficult month for the UK spa industry too as operators dealt with the blow of a second enforced closure during November. To stay in touch with clients and keep revenue up, just under half (45%) of you were doing home deliveries of products to your regulars, while others were strengthening their online services such as digital masterclasses/tutorials and e-commerce. Digital vouchers were the biggest earner during this time for nearly a third of you (31%).
Find out how PB Award-winning The Spa at Galgorm has weathered the Covid-19 pandemic and is maintaining a healthy profit by taking advantage of the growing UK staycation market on page 41.