FORTUNE MAGAZINE
A star engineer resigned over Amazon’s treatment of warehouse workers and the firing of whistleblowers during the pandemic. What kind of problems do you foresee for the company resulting from this chain of events?
Amazon made some mistakes handling safety issues during the pandemic, and the resignation of this engineer gives credence to those workers’ complaints. The company, which said it will spend $4 billion on COVID-related safety issues, is working hard to address those problems, but its reputation as America’s most-trusted brand has taken a hit. Also, Congress has asked Bezos to testify about uncompetitive practices, and he’s sure to be grilled about his treatment of these workers, something the world’s richest person can’t be happy about.