Mikey and Sarah Kelly of Arnall House in Whiting Bay first approached us in January. They were finding the running costs of the cottage were increasing to an unacceptable level. They knew they needed to do something but were not sure where to turn. Our survey showed the cottage was heated by electric panel heaters and the water by two 2.50kw immersion units in a copper cylinder in the attic space.
Our report recommended a 14 kw heat pump with seven radiators and 250 lt Ecodan Hot Water Cylinder. This would substantial reduce their running costs whiles also giving them complete control via the unique MitsibishiMELcloud. This means they can now control their heating from their smart phone, tablet or laptop from anywhere in the world. Full assistance was provided by us with their application for the RHI incentive.
“Norman and his team at Smart Energy were an absolute pleasure to deal with from start to finish. When we were considering an air source heat pump, Norman walked us through the process and ensured everything was clear. Paul and the team who fitted the system were extremely efficient and professional, and possibly the tidiest tradesmen we’ve ever used. Even now the system is installed, it’s clear the aftercare service is second to none”