Sir,
I am 71 years old and have a mobility problem where I have to use a walking stick. I live on an island and so, when coming to the mainland, I usually do a large shopping because there are lots of goods we cannot get here on Coll.
On November 20, I had been to Glasgow to see my cancer consultant and the journey back through roadworks and bad weather meant I got to Oban in the dark and arrived tired. I parked at Aldi about 5.30pm to do a good shop, so I thought. The shelves in the store had changed since my last visit and finding things was not easy and the bill came to £164.51. I then proceeded to pack everything into my vehicle, which took me a good 20 minutes with the weather still against me.