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What does good look like?

Good seems to be the most subjective of words. For some, it simply means getting a job completed on time, while others may think of it as achieving nothing short of perfection. But this contrast can be a real bone of contention between many builders and clients who may find themselves in a quarrel.

I can think of examples on both extremes. I remember being shown the gable end of an extension by a proud owner who was extolling the quality workmanship and value for money of their new addition. What I saw, however, was a collection of mortarstained bricks that looked like it had been put together by a monkey using a tennis racquet for a trowel. At the other end of the spectrum, I’ve witnessed a genuinely livid client lay into their builder for the heinous crime of failing to put a bit of tape over the open end of the blue polypropylene water pipe that was coiled up waiting to be connected to the rising main.

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About Build It

Make 2018 your year to self-build with Build It's latest advice and inspiration-packed edition! This month's issue includes: - 32 must-read tips for your project - Expert guide to planning success - The secret to a characterful renovation - How to buy the right bricks - Design ideas: windows & glazing - Reinstating an old fireplace ...and more!