What Franchise  |  Vo. 18 No. 8
Effective leadership defines a franchise system and is crucial to its success. The notion of running an outstanding franchise brand hinges on franchisors making strong positive connections with those around them and franchisees, in turn, creating more employees and managers.
The key ingredient in this chain is emotional intelligence; the ability to tune into others’ needs and to help them change in ways that are aligned to their personal vision and dreams.
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Articles in this issue
Below is a selection of articles in What Franchise Vo. 18 No. 8.