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LETTER OF THE MONTH!
APPLE STORE PRAISE
I had an Apple Watch Series 5 that was giving me a bit of trouble. I couldn’t answer phone calls and Siri had stopped working. I figured it was a faulty microphone. I contacted Apple and within a few minutes a helpful and patient employee was on the line to talk me through a fix. Yet although I was on the phone for about an hour, he was unable to instigate a repair. I figured it was time for an upgrade.
I went out to a big-brand electronics store that’s store just 400 metres from my home. I went over to the empty Watch department where two employees were discussing something on screen. I looked at them but they studiously ignored me. And did so for a full 10 minutes. Angrily, I left.