Some people have difficulty getting up and down the steps on the Glasgow bus. We asked West Coast Motors about this and they gave us the answer we wanted.
All Citylink buses are fitted with an access ramp, worked by the driver. A platform comes out on to the pavement, with a holding bar, and is then raised up to floor level. This is designed as a wheelchair lift, where two seats at the front have to be arranged to be taken out, to give plenty of room.
It was agreed, however, that if someone felt nervous about climbing up or down the stairs, they could also use the access platform. Once they have paid their ticket, they can walk to a seat.