AT YOUR SERVICE…
Mistakes happen, but where do you stand when someone cocks-up while working on your bike?
Legal
Q have recently taken my bike in for a tyre change, chain and sprockets replacement and a service with a non-franchised dealer. You would probably say that he was a bit of a backstreet dealer. I also wanted the rubbers on my hand grips changed. I picked up the bike, and when riding home the grip for the throttle literally twisted off the throttle as I accelerated. The throttle rubber did not quite come off in my hand, but it slid off by a good couple of inches, and the throttle snapped off shut. I pulled the rubber off, and rode back to the shop just using the plastic throttle body. The proprietor was horrified.